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Although PG Computing Ltd has stopped trading and Paul has retired, TECH SUPPORT CONTINUES !
Existing PGdebt users can continue indefinitely with their existing software and with tech support from this website,
or if necessary, by email direct to to Paul,

Trigger figures will continue to be updated in PGdebt 9, nothing will change for existing users,
but the PGdebt program will not be changed or updated again in the future

NB. PGdebt software is no longer for sale

PGdebt current issues and information

NEW TRIGGER FIGURES FEB 2013:
Money Advice trust have announced new trigger figures from Feb 04 2013.

Everyone should now have these. The process is automatic, there is no need to do anything or contact Paul.
Note that the new figures are used at once on all new cases. Old cases retain the figures in use when they were set up, but you can convert these to the new figures on an individual case basis by clicking the menu item on the FS menu when the file you want to change is open and following the instructions.

If you are concerned, you can check the status of your triggers by observing the information in the PG9 "about" box. Click "About" on the top menu.
The new update is No. 13, effective from 04/02/2013 and the latest CFS version is 201302
Click here for more info. This page also tells you how to force the program to download new figures immediately, if any are available, however I suggest you allow PGdebt to update itself.

NB: All existing cases retain their existing triggers, even after the new figures are in place, but if you wish, you can change a client to the latest figures on an individual basis by RIGHT clicking anywhere on the Income/Expenditure window and choosing the appropriate popup menu item. This change is irreversible for that client.
PG5/6/7 do not use the CFS trigger system at all, nothing will change.
PG8 and 8X use an outdated system and will not be updated as MAT no longer supports their version.
 
WINDOWS 7 64 bit:
PGdebt 9 has not been tested extensively on 64bit versions of Windows 7, but several users are running it without problems so it seems to be compatible.      PGdebt8 and 8X will not run on Windows 7 64 bit, the solution is to get your IT expert to install a "virtual" edition of Windows XP on your PC and PG8 will run in that.   Both PG8 and 9 will run on Win7 32 bit.
 
ERROR 739: "The program has been installed or copied too many times":
If you get this message or a similar one quoting error 739, this means the same license key is running on 2 PCs when it is only licensed for 1 PC. The only solution is to audit your PCs, note the license keys in use and if you find a duplicate it should be deleted from one of the duplicate PCs. If the PC is still locked even after deleting all duplicates we may need to release it. Please email quoting the key concerned.
This error usually arises because a user has moved the program from an old PC to a new one and forgotten to delete it from the old PC where it has been accidentally used again. There are tech bulletins on how to move PGdebt, make sure you use the right one.
NB: Error 739 is not a program fault, it has appeared because you have exceeded your license terms.