PGdebt 8
Terms and conditions and other information

NB PGdebt 8 is only available to existing customers

PG Computing Ltd.
PGdebt software is produced by PG Computing Ltd, Agdon House, Warmington, Banbury, OX17 1BU
PG Computing is a very small business and though we try very hard, we may not be able to provide the levels of service obtainable from larger organisations.
Complaints
These should be directed to PG Computing Ltd. at the address above, quoting full details and invoice number. If you have a license key please quote that also.
Licence terms
PGdebt is licensed, not sold outright. Buyers must agree to the terms of the licence and should return the software unopened if they do not accept the licence terms. If the buyer breaks the licence terms, it may be withdrawn and the program will cease to operate, in which case no refunds will be made.
Buyer's Purchasing Terms and Conditions
PG Computing does not accept any buyer's conditions which attempt to insist that the buyer's Terms and Conditions will take precedence over PG Computing's license terms, nor does PG Computing accept any conditions which have not been presented to us in writing by the buyer, before the purchase. Buyers must accept the terms of the PGdebt license.
Suitability
The PGdebt program is issued in good faith, but without any guarantee that it is suitable for any particular purpose. The user must make sure that the program is suitable for his or her needs. PG Computing Ltd. cannot accept any liability for any loss or damage whatsoever that arises from the use or misuse of PGdebt computer software. A trial period is available so that potential users may satisfy themselves that the program meets their requirements before purchase. PGdebt requires Windows 95 or above. PGdebt runs locally on network workstations and is not suitable for networks where the workstations do not have their own local hard discs. The program is not designed for networks which link separate locations or VPNs, though it may well work OK on these. Please test this during the trial period. PGdebt requires a modern Pentium PC or higher, (or equivalent) and plenty of RAM.
Technical support
Technical support is free for the trial program and three months after purchase of the full program. After that time occasional calls for support will be free but very heavy users of technical support may be charged. You will be warned in good time if charging is a possibility and informed of the charges. PG Computing is not a full time organisation and is not continuously manned, but if you leave a message we will try to contact you. During holidays, technical support may not be available for up to three weeks. Technical support is available on the PGdebt web site www.pgcomputing.co.uk
Technical support may sometimes be delegated to a user's specialist IT department.
Cancellation
You have the right to cancel your purchase of PGdebt software for any reason within 8 days of receipt of the goods, provided that the software envelope has not been opened and the seal is not broken. If you wish to cancel, just inform PG Computing at the above address within the 8 day period and your payment will be refunded when the goods are returned. If you cancel, you are liable for the cost of returning the goods. If the software seal has been broken, or more than seven days has passed, there is no statutory right to cancel, but PG Computing only wants satisfied customers and we will consider refunds after that period, in this case the license will be cancelled and the program will not run. After 3 months no cancellations or refunds will be considered.
Data Protection Act
PG Computing holds names and addresses on a computer database for administration of the business. Details are not released to third parties. If you wish to be removed from this list, please let us know.

PGdebt 8XW Licence

Take care if you have used earlier versions of PGdebt, this license is completely different
Please read this license before using the software.
PGdebt is licensed, not sold outright. Buyers must accept these license terms in order to use the software legally and should return the package if they are unable to accept the licence terms. By registering a license using one of the keys shown below, you accept these license terms. If the buyer breaks the licence terms, it may be withdrawn, in which case the software will cease to operate.
License holder and date
<Name and address will appear here>
License keys
<Key details will appear here>
Licences required (does not apply to trials)
Every PC on which PGdebt XW is installed requires a license key. You should not install the same license key on more than one PC. If the licence terms are broken, it may be withdrawn and the program will cease to operate, in which case no refunds will be made. With some versions a network license key may restrict the number of PCs which can run PGdebt concurrently. Please note that the license control software can detect unlicensed installations and it may cut them off without warning
Lost CDs or license keys Please take care of the original CD. Replacement of your CD will incur a charge.
Lost keys can be replaced but there will be a charge if the original key has to be disabled and a new key issued. Please take care of your license keys, lost keys can cut you off if used by another party.
Use on multiple computers and laptops which are not networked
The PGdebt manual describes how to use the program on separate non-networked computers located at the same site. If data is to be moved around between these computers, the instructions for synchronising the PGdebt system files must be closely followed. If the program is to be used on multiple computers it is much better to network them.
Copying/lending/distribution
Copyright on PGdebt software is owned by Paul Grenet, PG Computing Ltd. You may make a single copy of the CD for your own use as a backup in case the original is lost. All other copying is a breach of copyright and is illegal.
Use of PGdebt files by other software
All files, including the PGdebt client files produced by the program are designed for use by PGdebt software only, you must not permit other supplier's software to use these files unless PG Computing specifically approves it. You must not open the files yourself using a word processor or any other program, the slightest change can completely corrupt the file. We cannot be responsible for any problems arising from ignoring this clause.
Networks
PGdebt 8 must be installed locally on network workstations and is not suitable for networks where the workstations do not have their own local hard discs. Installing the program on a server, then running it from the workstations will cause the license to be locked as the program will not run successfully in this way for technical reasons. We will not support any user who ignores this requirement. Special instructions in the manual describe how to use laptops and networks together. The program is not designed for networks spanning different locations or VPNs, though it may work successfully. These aspects should be tested during the trial period.
Suitability
The PGdebt program is issued in good faith, but without any guarantee that it is suitable for any particular purpose. The user must make sure that the program is suitable for his or her needs. PG Computing cannot accept any liability for any loss or damage whatsoever that arises from the use or misuse of the PGdebt Computer Program. A trial period is available so that potential users may satisfy themselves that the program meets their requirements and runs properly on their equipment. PGdebt is intended to be used by qualified debt advisers. PGdebt requires a modern Pentium PC or higher, (or equivalent) and plenty of RAM.
Backups
The PGdebt manual describes how to back up the PGdebt client and system files. These backups are essential as while you use the program, the client files and some system files change constantly. Some of these cannot be rebuild by re-loading…they must be restored from backup to rebuild your system precisely. If you call for technical support and no backup is available, we may not be able to help you reload your system completely and some data will be corrupted. We will not be responsible for problems arising from failure to back up properly.
Technical support
Technical support is free for the trial program and three months after purchase of the full program. After that time occasional calls for support will be free but heavy users of technical support may be charged. You will be warned in good time if charging is a possibility. PG Computing is not a full time organisation and is not continuously manned, but if you leave a message we will try to contact you. A good source of information if you cannot reach us is at www.pgcomputing.co.uk where most common problems are listed with their solutions.

PG Computing Ltd